Privacy Policy

Introduction

Welcome to Sevenoak Store. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website (https://thesevenoak.com/).

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: Name, email address, phone number, shipping address, billing address, payment information.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We use different methods to collect data from and about you, including:

Direct Interactions: You provide personal data when you:
- Purchase our products or services
- Create an account on our website
- Subscribe to our newsletter or publications
- Request marketing materials
- Enter a competition, promotion, or survey
- Provide feedback or contact us
Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers, advertising networks, and search information providers.

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we use your personal data to:

Process and deliver your orders, manage payments, fees, and charges, and collect and recover money owed to us.
Manage your relationship with us, including notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.
Enable you to partake in a prize draw, competition, or complete a survey.
Administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
Deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
Use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
Make suggestions and recommendations to you about goods or services that may be of interest to you.

4. How We Share Your Information

We may share your personal data with:

Service Providers: Companies that provide services to help with our business activities, such as shipping your orders or processing payments.
Professional Advisers: Lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Government Authorities: When required by law or necessary to protect our rights.
Third Parties: In the context of a business transfer, such as a merger, sale, or acquisition.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

6. Your Legal Rights

You have the right to:

Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request the transfer of your personal data.
Withdraw consent at any time where we are relying on consent to process your personal data.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Thank you for visiting The Sevenoak Store. We value your privacy and appreciate your trust in us.